Shipping & returns
Everything to know before you order: costs, timing, returns and delivery.
- Shipping
- Free standard shipping from €49
- Tracking
- You will receive an email when your order ships, with a tracking link when the carrier provides one.
- Returns
- 14 days after delivery to change your mind.
- On arrival
- When it arrives, open the parcel and check the product: if it's damaged, write to us with a photo of the parcel and the product, and your order number.
Delivery options
| Option | Price | Delivery time |
|---|---|---|
| Standard shipping | €4,90 Free from €49 | 3-4 business days |
| Express shipping | €8,90 | 1-2 business days |
The exact price and options for your country are always shown at checkout before you pay. Delivery times are estimates.
The details
Orders and shipping
Once your payment is confirmed, you receive a confirmation email. A second email lets you know when your order ships, with a tracking link when the carrier provides one.
Costs and delivery times
Shipping costs and the estimated delivery time are shown at checkout, based on your address, so you know both before you confirm.
Changing your mind
You have 14 days after delivery to return a product in its original condition and packaging. Full details are in our return policy.
Receiving your order
When your order arrives, open the parcel and check the product. If it's damaged, write to us with a photo of the parcel and the product, and your order number.